Privacy Policy

1. Who We Are

Wee Walkies is a pet community platform based in Scotland, operated by Paula. Our website is located at weewalkies.uk. We connect pet owners with trusted local pet workers including dog walkers, groomers, pet sitters, boarders, and day care providers.

If you have any questions about this privacy policy or how we handle your data, please contact us at: [email protected] or call 07859715739.

2. What Information We Collect

When you register and use Wee Walkies, we collect the following information:

• • Account information: Your name, email address, and password (stored securely and encrypted)
• • Private postal address: Your full postal address, including postcode. This is collected for safety and account administration. It is kept private and is not displayed on public profiles, directory cards, or shared with other members.
• • Profile information: Your public area or location, phone number, bio, and account type (pet owner or pet worker). Your public area or location is separate from your private postal address.
• • Payment information: We use Stripe to process payments. We do not store your card details — Stripe handles all payment data securely
• • Usage information: How you use the site, pages visited, and features used
• • Technical information: IP address, browser type, and device information

3. How We Use Your Information

We use your information to:

• • Create and manage your Wee Walkies account
• • Confirm and administer member accounts, help protect the community, and respond to safety or account-related concerns using your private postal address where necessary
• • Process your membership payment via Stripe
• • Allow you to connect with other members and pet workers
• • Send you important account and service updates
• • Improve and develop the Wee Walkies platform
• • Comply with our legal obligations

We will never sell your personal data to third parties or use it for purposes other than those listed above.

4. Cookies

Wee Walkies uses essential cookies to keep you logged in and to make the site work properly. We do not use advertising or tracking cookies. By using our site, you agree to our use of essential cookies.

5. How We Store and Protect Your Data

Your data is stored securely on our servers. Passwords are encrypted and never stored in plain text. We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, or loss.

Private postal addresses are stored separately from public profile information and are protected by access controls. They are not included in public profiles, directory cards, or member-to-member messages.

Payment processing is handled entirely by Stripe, a PCI-DSS compliant payment provider. We never see or store your full card details.

6. Sharing Your Information

We only share your information in the following limited circumstances. Your private postal address is not shared with other members or displayed publicly.

• • With other members: Profile information you choose to make visible (name, public area or location, bio) is shown to other Wee Walkies members
• • Private-address access: Access is limited to the Wee Walkies owner and authorised people who need it for safety, account administration, or a legal obligation. It is not used for marketing.
• • With Stripe: Payment information is shared with Stripe solely to process your membership payment
• • When required by law: If we are legally required to disclose information to authorities

7. Your Rights

Under UK GDPR, you have the right to:

• • Access the personal data we hold about you
• • Correct any inaccurate information
• • Delete your account and personal data
• • Object to how we process your data
• • Portability — receive a copy of your data in a readable format

To exercise any of these rights, including a request to access, correct, or delete your private postal address, please contact us at [email protected] or call 07859715739 and we will respond within 30 days.

8. How Long We Keep Your Data

We keep your personal data, including your private postal address, for as long as your account is active and only for as long as it is needed for the purposes described in this policy. If you delete your account or ask us to delete your address, we will remove it within 30 days unless we need to retain it for a legal obligation, to establish, exercise, or defend legal claims, or for a documented safety-related reason. Payment records may be retained for 7 years where required by HMRC.

9. Children's Privacy

Wee Walkies is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with their data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of Wee Walkies after any changes means you accept the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please get in touch: